How Social Anxiety Affects Employment


How Social Anxiety Affects Employment

Work is stressful. We all have had jobs that, as a matter of course, caused our anxiety levels to spike and brought a general sense of being overwhelmed. But in the workplace, there are several things that can be ameliorating factors: one of which is our peers, co-workers, and managers.

The literature seems to suggest that the relationships that we have with our bosses, managers, coworkers, and fellow colleagues can help to minimize the stress and anxiety that comes as a normal and natural part of the workplace.

But for someone struggling with social anxiety, this process can be highjacked and the normal socializing that is to help ameliorate stress only serves to increase it.

Think about how this compounds: when one is affected by social anxiety the very mediating factors that come with relationships within the workplace turn against you. The stress-relief that comes from social exchange is thwarted by the fear and anxiety that comes from the very exchange itself!

Society’s “Standard”

Because social anxiety places an excessively high standard for oneself within a social situation, those struggling with social anxiety tend to become more acutely aware of how they think people are going to react to them.

Couple this also with the tendency of those struggling with social anxiety to feel inferior because of a perceived lack of academic achievement, work seniority or even general achievements within the workplace. In the workplace, the culture of “small talk”, or even interacting with clients/customers, can create an even graver challenge to the normal workplace environment.

As employees, there are certain roles that are expected to be filled, and social anxiety can usurp these roles, especially when they are full to the brim of unrealistic/false beliefs about that role. A perfect example would be the belief that one has to be the best at everything, either because of previous work experience or else high seniority in the company.

When an individual struggling with social anxiety fails (in their mind) to live up to the role ex-pectations that they have (falsely) placed on themselves, anxiety can spiral control.

If social anxiety can be conceptualized as an excessively high standard for oneself that does not necessarily apply to others, how does this affect someone struggling with this at the workplace? With the higher demands that are placed on the individual in terms of juggling work, family, and leisure time, many look to their peers as ostentatious examples of the perfect life that cannot be obtained. With social media platforms such as and Instagram taking highly biased snapshots of people’s lives (and only offering the highlight reels) it is no wonder that anxiety around social situations increases. Inundated with media, pictures, and posts about all the amazing things our peers, colleagues, and coworkers are involved in can become very overwhelming, triggering a cascade effect of social anxiety around not being able to perform at life itself. Social anxiety is all about social standards and role expectations; when one is surrounded (on social media) by nothing but the very best examples of what American culture dictates, how can one not help but feel unable to live up to all these standards and expectations of what one’s life is supposed to look ?

What is Social Anxiety?

The Clark and Wells’ model of social anxiety looks at four psychopathological processes that prevent the individual struggling with social anxiety from interacting with peers. First, in a social situation, the individuals shifts attention to detailed monitoring and observations of themselves.

This produces an enhanced awareness of the feared anxiety response as well as producing a self-constructed negative image of the situation.

Second, this detailed monitoring distorts the entire situation and does not allow for the individual with the social anxiety to process correctly other people’s behavior. This further leads to the individual engaging in safety behaviors to reduce the risk of rejection.

Third, the individual then overestimates how negatively the others in the situation are evaluating their “performance”. Finally, past perceived failures will be brought to mind and enhance the distortion of the current situation.

In other words, and for the sake of example, imagine all of these things occurring while trying to perform one’s job, interact with clients/customers/patients, speaking with one’s boss, or communicating with co-workers. Normal and productive functioning is severely curtailed.

Workplace anxiety, and the social anxiety that can affect it or trigger it, has been estimated to cost the American economy over $40 billion annually.

This anxiety can affect higher levels of job satisfaction, have ethical implications, and can leech organizational effectiveness and economic success, not only for the individual, but also for the company as well.

Much of what goes on in our emotional lives is a type of hoarding of emotional energy: gathering it and then storing it for later use; the continual depletion of emotional resources in dealing with social anxiety leaves little left for work-related stress management.

Trying to constantly refill the emotional energy exhausted by being hyper-vigilant in social situations and minutely observing people’s perceived reactions to one’s actions is a dangerous cocktail of anxiety and stress that will inevitably lead to burnout.

What Can Cognitive-Behavioral Therapy Do About It?

Cognitive-Behavioral Therapy (CBT) attempts to counteract these distorted thoughts and false perceptions of social situations in a variety of ways. First, therapy will allow the individual struggling with social anxiety to see that it is more difficult for people to observe our anxiety than we think.

People, for the most part, are not focusing in on the minute details of others while engaged in social interaction. In the workplace, this is even more so the case since both co-workers, clients, and bosses are usually trying to focus on the job/task at hand.

The social interaction that happens as a byproduct of the task is not taking up as much of their attention as those struggling with social anxiety seem to think is occurring.

Another way CBT can begin to correct some of the distortions inherent in social anxiety is by helping the individual recognize that, although disagreeing with someone in a conversation can seem anxiety-ridden and stressful, by disagreeing one can make the conversation richer. CBT helps the individual struggling with social anxiety see that disagreement in a conversation will not capsize the whole effort.

Finally, consider again, how perceived discrepancies between one’s level of education, seniority, or general sense of competence is a factor of stress and anxiety when constantly compared to co-workers.

CBT can help by allowing the individual to realize that one’s role within the work environment does not necessarily have to be dependent on any of these factors: one’s work can stand on its own without having to be compared to others.

Overall, the work environment is a place filled with anxiety-inducing stress. As a normal and natural part of the job process, this anxiety can be ameliorated by the social interaction that occurs between members of an organization. This process can be usurped by social anxiety, which brings a whole other realm of anxiety to the already anxiety-filled workplace environment.

Because of a perceived sense of inferiority, and other multiple factors, those with social anxiety will heighten a situation by the (false) sense of what other think about social interaction.

CBT helps ameliorate these by getting to the root of the cognitive distortion behind the social anxiety and helping the individual come to a healthier place where the normal social interactions that occur at the workplace can be used for its stress-reducing capacity.

At the end of the day, we all need less stress in our lives and the workplace should not have to be more stressful than it already is. CBT can clear the air of distortion and allow for social interaction to be what it was meant to be: healing instead of hurting.

The National Social Anxiety Center is a national association of regional clinics with certified cognitive therapists specializing in social anxiety and anxiety-related problems. We have compassionate therapists who can help you to reduce social anxiety.

Currently, we have regional clinics in San Francisco, District of Columbia, Los Angeles, Pittsburgh, New York City, Chicago, Newport Beach / Orange County, Houston / Sugar Land, St. Louis, Phoenix, South Florida, Silicon Valley / San Jose, Dallas, Des Moines, San Diego, Baltimore, Louisville, Philadelphia, Montgomery County, Maryland / Northern Virginia, Long Beach, Staten Island, North Jersey, Brooklyn, and Santa Barbara. Contact our national headquarters at (202) 656-8566 or visit our Regional Clinics contact page to find help in your local area.


Angel DaltonGeneva College Graduate Intern at the Cognitive Behavioral Institute

Share this blog post.


15 Best Jobs for People With Social Anxiety

How Social Anxiety Affects Employment

“One of the best jobs for social anxiety sufferers is veterinarian, or veterinarian tech.  Animals provide a comforting bridge between human interactions.  You are also more ly to deal with people one on one with the overall focus on the pet.” – Emma Jane Watson, M.Ed., MSW, LICSW

Dr. Tonya Crombie agrees, saying:

“I have had several clients who were drawn to jobs such as veterinary tech, or even veterinarian.  Many who struggle to interact with other humans find comfort and true success when working with animals. I’ve also had clients work in stables caring for horses.” – Dr. Tonya Crombie, Stop Worrying About Your Anxious Child, Guidance for the Future

2. Gardener or Landscaper

“By trading cubicles, meetings, and awkward encounters by the water cooler for fresh air, sunshine, and hands in the earth, a person with social anxiety can find relaxation and fulfillment by working as a gardener or landscaper. This type of work offers freedom, flexibility, and a tremendous sense of accomplishment by appreciating the tangible results created each day.” – Eric Patterson, LPC

Matt Glowiak, Phd, LCPC, also thinks landscaping would be a great career choice:

“Landscapers may work independently or in small teams. There is a therapeutic element to being outside and making nature look beautiful.” – Matt Glowiak, PhD, LCPC

3. Tutor

“A tutor is a great option for an individual capable of having some interpersonal interaction with one or two people at a time. This provides an opportunity to practice social skills while working toward a job that requires more contact with others such as teaching, for example.

Tutors can work online, in their own homes, go to their client’s homes or work in businesses that provide tutoring to the public.

These settings all provide varying degrees of social interaction depending upon where the person is in their recovery and treatment.

A person can choose to work a few hours a week or several days a week depending upon their comfort level and financial needs.”  – Kerry Heath, LPC-S, NCC, CEDS-S

4. Bookkeeper, Tax Preparer, or Accountant

“Accounting could be the ideal job for somebody with social anxiety. Managing bookkeeping and financial details for businesses or individuals can give you the opportunity to work independently a lot of the time, putting your focus in reaching goals through your work.

There will always be a need to interact with other people, but this role allows the opportunity to have your core focus and confidence be in your independent work, while being able to challenge your fears in a gradual way through meetings with employers, or clients.” – Dr. Giuseppe Aragon, General Practitioner, M.D. Prescription Doctor

5. Data Entry, Statistician or Researcher

“A job for someone with social anxiety would need to be remote and require very little social interaction. It would also need to be a job with strict guidelines, concrete instructions, and clear start and stop parameters.

Both a statistician and a data entry clerk meet those requirements. Even better would be to work for a supervisor who served as a wall between others and the employee. This supervisor would provide tasks and feedback.” – Leann Poston M.D., M.B.A., M.Ed., Invigor Medical 

6. Medical Billing & Coding

“A medical biller or someone in the remote data entry department of an organization is ly to be able to work from home with little to no direct interpersonal interaction required.

Some individuals in this position will also be expected to communicate with insurance companies and patients over the phone regarding their bills.

This position is good for those able to conduct phone conversations, but who may still have difficulty with in-person communication and interaction.” – Kerry Heath, LPC-S, NCC, CEDS-S

7. Librarian

“For those who prefer a quiet work environment, librarian may be a great career choice. Many hours may be spent alone cataloguing books and restocking shelves.

A librarian is expected to communicate one-on-one to answer questions and check out books, and may have to take phone calls as well, so this may be a choice for those with more mild to moderate levels of anxiety.” – Melissa Boudin, PsyD

8. Mental Health Therapist

“Sometimes, the best way to address social anxiety is to increase social interactions in safe and controlled environments, Being a therapist allows frequent social interaction in ways that can add comfort and confidence in relationships outside of the workplace.” – Eric Patterson, LPC Private Practice

9. Contractor, tradesperson or construction worker

“As an independent contractor one may work solo, continuing to learn new skills and trades with experience.” – Matt Glowiak, PhD, LCPC

10. Dog Groomer or Walker

“Working with animals generally provides opportunities to avoid anxiety provoking interactions for those with social anxiety. Working as a groomer or dog walker may limit interpersonal interaction more than training, as most dog owners will be asked to participate in the training process at some point.

These services can be provided at various locations including pet stores, private homes, and veterinary clinics. Each setting will offer different levels of comfort for the person dealing with social anxiety.” – Kerry Heath, LPC-S, NCC, CEDS-S

11. Internet-Based Recruiter

“A recruiter is one example [of a job for people with social anxiety], but there are many.  Some recruiters are all internet based and merely try to bring in as many potential hires as possible. They collect resumes and personal information through email. They post job information on various sites.

Many work from home. They pass the information on to companies doing the hiring.  Recruiters can transition to working at job fairs or live events. Some will even give public speeches.

The range in social behavior can be quite broad. Some that I’ve spoken to enjoy talking and others want only specifics answered as quickly as possible.

” – Jared Heathman, Texas Online Psychiatrist MD, White Coat HQ

12. Customer Service Support

“Now is the greatest time for those who suffer with moderate to severe social anxiety to seek out work from home opportunities such as customer service support (entry to corporate level) to online sales.

The idea in finding the perfect job for someone suffering from social anxiety is to look for opportunities with fewer connections to large groups of people.

” – Richale R Reed MA, LCMHCS, LCAS, Founder & CEO, INpower Consulting

13. Florist

“A florist position may offer varied degrees of exposure to others.

Florists may be responsible for creating bouquets and designing arrangements, ordering products, and managing other aspects of the business.

They might also be asked to take orders from customers, whether in-person or over the phone, though there may be the option of conducting much of the business online.” – Melissa Boudin, PsyD

14. Writer or Editor

“A career as a writer or editor is an option for those requiring a position that can be conducted from a home office with little to no interpersonal interaction. Most communication can be conducted via email rather than telephone reducing the overall level of anxiety experienced.

There are many types of writing positions available which can be tailored to the level of public interaction a person is ready to face based upon their condition.

A freelance writer can take jobs at their leisure and may be subject to fewer deadlines than a person working for an organization with specific projects and demands that may increase a person’s anxiety.

” – Kerry Heath, LPC-S, NCC, CEDS-S

15. Any Job, Really

Many of the therapists and medical professionals providing examples above pointed out that a person with social anxiety could work in and should consider any job that interests them.

Here’s what they offered as insights:

Social Anxiety Is Treatable

“Social anxiety is quite treatable with thorough counseling and/or medication. It should not forever relegate you to a position that avoids social situations.

The ideal job while suffering from symptoms is ly a position that currently has limited social engagement but the potential to expand into more and more social functions.

As treatment progresses, those suffering from social anxiety could then actively participate in exposure based therapies.” – Jared Healthman, MD, Texas Online Psychiatrist, White Coat HQ

Social Anxiety Is Different for Each Person

“Social anxiety and its triggers can look very different from person to person. Additionally, I’d say that anxiety does not get to dictate what jobs are good for us and it should not limit our possibilities for ourselves.

If there’s a job or career that seems appealing, but you find yourself hesitating to pursue it because of social anxiety, then I believe that is an indicator that you might benefit from some help navigating the anxiety—but it’s absolutely not an indicator that you can’t or shouldn’t pursue the job that appeals to you.

Also, a job that feels ‘safe’ in terms of social anxiety may actually assist in making the anxiety worse.” – Kellie “Casey” Cook, M.S., Licensed Professional Counselor, Casey Cook LPC

Exposure Is Better Than Avoidance

“People with social anxiety can do any number of jobs, so it would be easier to say what types of jobs they might want to avoid. A job in marketing, communications or sales requires a lot of networking and social interaction, whereas a job in accounting, legal, IT or operations tends to be more contained. It really depends on how the anxiety presents itself.

You have to know if you are someone who gets more anxious around strangers or around people you know well. Are you more anxious in large groups or in small groups? Anxiety manifests differently for different people and there are many ways to manage it, so I don’t to limit people with mental health issues in any way.

The bottom line is that people can do amazing things when they want and I don’t believe in putting limitations on someone’s abilities because of a diagnosis.” – Dr. Joanna Massey, Doctor of Psychology, JDMA Inc

What Makes a Job “Good” for Someone With Social Anxiety?

There’s no one size fits all. The exact job that’s best for a person with social anxiety may depend on what triggers the social anxiety for that person. A person who doesn’t deal well with crowds may find a role as a forest ranger appealing, whereas one who feels they are being judged by clients, may prefer a job behind the scenes, such as a researcher.

Some individuals may feel social anxiety in any kind of office setting. For those, a work-from home role may be best. Others may prefer to work non-traditional hours, the graveyard shift, so they don’t have to travel to and from work in heavy traffic, or don’t have to interact with large numbers of staff in a busy corporate environment.

Work-from-home jobs also appeal to those with social anxiety as they allow the person to step away from the job when they are feeling overly anxious. Many firms offer remote work that’s also flexible, meaning the employee can set their own schedule and work around other stressors in their life such as getting kids to school.

Tips for Navigating Any Job With Social Anxiety

Several therapists cautioned us against limiting the kinds of jobs one might choose when struggling to overcome social anxiety. Instead, they offered tips for dealing with social anxiety on the job.

Ask Who to Ask

“When doing the initial HR / training process, establish a point person that will be ready, willing, and able to answer any questions you might have as you begin your employment. Knowing that there is someone you can go to if/when you’re not sure about something and then setting the expectation with them that you may need to do so will be an initial relief.” – Linda Kudla, PsyD

Leave Your Door Open

“In many workplaces, it is easy to walk into your office or cubicle and isolate by shutting your door or putting on headphones.

These actions may reduce the short-term anxiety, but they only make the long-term anxiety worsen.

Spend time each day with the intention of being social, talking to more people, and increasing your accessibility to challenge and overcome your anxiety, rather than succumbing to it.” – Eric Patterson, LPC

Work with a Therapist

“There are different types and sub-categories of anxiety, that’s why seeking a licensed professional mental health expert is important in this job seeking process.

Avoid self-diagnosing at all costs to lessen the overwhelming frustration that is often a natural part of the job seeker’s journey.

Not only can [a therapist] help you understand your type of anxiety and how to manage it, [they] can also provide ongoing support until you land and successfully transition into the job that leans to your strengths.” – Richale R Reed MA, LCMHCS, LCAS, Founder & CEO, INpower Consulting

Jill Weinstein, LPC, RRT-P agrees that working with a therapist is crucial:

“It’s imperative that the individual work with a therapist to discover the root of the anxiety. Exposure therapy, cognitive behavioral therapy, and even dialectical behavioral therapy are all beneficial modalities that can help someone overcome social anxiety.

An individual needs to find their passion and figure out their purpose first. Once that is determined, together with a therapist, he/she can work through the anxiety and become successful in any environment.” – Jill Weinstein, LPC, RRT-P, child mental health expert and the Berman Center Clinical Director of Evolve

Change Your Anxiety, Not Your Dreams

“I have seen so many clients who have been able to pursue jobs, hobbies, and activities they thought were not for them because of their social anxiety. Thankfully, they decided the anxiety was what needed to change—not their dreams or desires.” – Kellie “Casey” Cook, M.S., Licensed Professional Counselor, Casey Cook LPC


Best Jobs for People with Social Anxiety

How Social Anxiety Affects Employment

People with a social anxiety disorder, when in social settings, may experience fear, self-consciousness, and embarrassment for no specific reason.

Symptoms may also include fear of situations in which they may be judged, worrying about being embarrassed or humiliated, and being concerned abfending someone. As you may be able to imagine, it can be difficult for a person with this disorder to find and hold onto a job.

As a mental health rehab in Florida with years of experience treating anxiety disorders, we’re sharing a list of the best jobs for people with social anxiety disorder.

Finding the Right Job With Social Anxiety

Social anxiety disorder (SAD) can affect your performance at work as well as your relationships with coworkers and supervisors. SAD can also make it difficult for you to find a job, considering the anxiety that a job interview can produce.

However, some of the best jobs out there for people with social anxiety may catch you by surprise. For people with social anxiety, finding work relies on the severity of their conditions and symptoms.

Some people with SAD feel comfortable in small social settings of three people or so, while others may feel nervous interacting with as few as only one or two other people.

Additionally, some people with social anxiety are extroverts that enjoy and even crave the company of others, even if they are fearful. If you fall into this category, then a job with more opportunities for social interaction might be more appropriate.

The bottom line is, your social anxiety will not improve if you isolate yourself from others. While you don’t have to be the center of attention, it’s important to interact with others to boost your confidence in social settings.

Oftentimes, the best jobs for people with anxiety are flexible and take you your comfort zone.

Good Jobs for People With Social Anxiety

A person can be diagnosed with depression depending on how long the symptoms last. A diagnosis is usually confirmed if any of the symptoms above last for two weeks or longer. At that time, individuals who are diagnosed with this condition are encouraged to get help.

Banyan Mental Health is a facility dedicated to helping individuals with depression and other mental disorders learn how to cope with their symptoms and find a healthy balance in life.

If you or someone you know is battling major depressive disorder, our depression treatment in Florida can help.

Although our list offers plenty of options, don’t feel limited to these jobs. If you have a dream career, pursue it. There are plenty of mental health therapy programs that can guide you in recovery and help you cope with symptoms so you can have the job of your dreams.

Veterinarian or Vet Tech

One of the best careers for people with social anxiety is veterinarian or veterinarian technician. Animals can provide a source of comfort that can bridge the gap between human interaction.

Vets often discuss details with pet owners, placing the individual with social anxiety in a position where they practice interacting with others and having the command of the room.

Vets are more ly to deal with people one-on-one, which can help them feel more comfortable in social settings outside of work.

Animals are also comforting, which is why they’re often used in mental health therapy. Banyan Mental Health actually offers pet therapy for people with conditions social anxiety to offer them support and comfort through treatment.

Gardener or Landscaper

As opposed to tight cubicles, meetings, and awkward interactions with coworkers, a person with social anxiety may enjoy the exposure to fresh air, sunshine, and time with nature that gardening or landscaping can provide. A person with SAD may find these kinds of jobs more relaxing and fulfilling than office work. This type of work also offers freedom, flexibility, and a sense of accomplishment when tangible results are seen every day.

Contractor, Tradesperson or Construction Worker

Tradespeople plumbers and electricians often work in homes and other job sites on their own and with limited social interaction.

Even when working on big jobs where helpers and tradespeople from other companies are involved, social interaction is limited to complete everything on time. An independent contractor can also work solo and continue to develop their skills without the need for constant social interaction.

However, social networking helps businesses grow, so independent contracting also offers the opportunity to develop your social skills and your business.


Tutoring is arguably the best starter job for someone with social anxiety because it allows you to practice social interaction with one or two people at a time.

Tutoring positions are also social anxiety jobs from home for people who experience milder SAD symptoms and can have interpersonal interactions with a few people at a time. Tutoring is also flexible.

You can tutor online, in your own home, in clients’ homes, or in businesses that provide tutoring services. These settings all offer different degrees of social interaction, depending on how comfortable you feel.

Bookkeeper, Tax Preparer, or Accountant

Accounting is another great job idea for people with social anxiety because it allows them to work independently.

Although there will always be a need to interact with others, the interaction itself is minimal, and it’s a great way to challenge your fears gradually through meetings with employers, coworkers, and clients.

Accountants and financial advisors can also work independently and have their own businesses, further limiting social interaction.

Data Entry, Statistician or Researcher

Data entry and research positions often allow employees the option to work remotely, which means you can work in the comfort of your own home.

Both statisticians and data entry clerk jobs also have strict guidelines, instructions, and deadlines, which can offer a comforting sense of structure to someone with social anxiety.

Even better would be the opportunity to work with someone a supervisor who serves as a wall between you and other employees.


Libraries offer quiet work environments where social interaction is limited, so librarian is a great job for people with social anxiety disorder.

Librarians spend many hours alone cataloging books and reorganizing and restocking shelves. They sometimes communicate one-on-one with visitors who have questions about where to find a book or book recommendations.

They may also have to take phone calls, but these are rare.

Dog Groomer or Walker

Working with animals provides people with SAD an opportunity to avoid or limit social interaction.

Working as a groomer or dog walker is a great position for someone with social anxiety because they’re offered at different locations, such as pet stores, private homes, and veterinary clinics.

Each setting offers different levels of comfort. Working with animals is also therapeutic, and the minor social interaction can serve as great practice.

Customer Service Support

Because of COVID-19, many people began working remotely. As a result, remote working has become more common, making now the best time for people with social anxiety to seek jobs customer service support to online sales.

Finding the perfect job for someone with SAD requires you to find positions that limit interactions with large groups of people.

While online customer support may require you to speak on the phone or communicate via email but because it’s not in person, this level of interacting is less stressful.

Writer or Editor

A writer or editor can work at home or remotely with little to no interpersonal interaction. Most communication is conducted via email and sometimes by phone, reducing symptoms of anxiety.

There are many different kinds of writing positions available, each of which can be tailored to the level of social interaction you’re ready for your condition.

Freelance writers and editors can also take jobs at their leisure and work with fewer deadlines than a person working for a company.

Entrepreneur or Business Owner

Sometimes, the best job choice is the one you create for yourself. As an entrepreneur or business owner, you can work for yourself, set your own schedule, hire your own team, and be responsible for your own success.

While some form of interaction is required in order to build your business, you’ll be able to hire more people over time who can take over the day-to-day interactions with customers and business partners.

You’ll also be able to avoid the stress that comes from having a supervisor watching over you or coworkers working alongside you.

While these might be some of the best jobs for people with social anxiety because they require limited interaction with others, you should never isolate yourself or avoid socializing completely. Our Banyan Mental Health center encourages people with SAD to seek anxiety treatment and practice socializing so they can have strong relationships and successful careers and get the most life.

Social anxiety is a treatable disease. With treatment, you’ll be able to handle social anxiety at family gatherings, work, school, and anywhere else. Don’t let it take over your life. If you or someone you know has social anxiety or any other form of mental illness, we can help. Call us now at 888-280-4763 to speak to a team member about our inpatient mental health rehab.


Добавить комментарий

;-) :| :x :twisted: :smile: :shock: :sad: :roll: :razz: :oops: :o :mrgreen: :lol: :idea: :grin: :evil: :cry: :cool: :arrow: :???: :?: :!: